Our policy regarding refunds, returns, and exchanges is as follows
NOTE: We will accept returns and exchanges per product whose value is more than Rs 599.
We can initiate a return or exchange request only if the product you received is damaged, broken, or completely different from what you ordered (e.g., missing parts, cuts, burns). Please note that minor variations in color and patches (up to 10% to 15%) may occur due to variations in screen resolutions, and they will not be accepted as grounds for a return.
Regarding size, a tolerance of 0.50 inch+/- will be considered within acceptable limits and will not be considered as a wrong size delivered.
To initiate an exchange request, please o initiate an exchange request, Please follow these steps
Step 1: It is mandatory to shoot a video clip of the unboxing of your order.
Step 2: Take a picture of the shipping label.
Step 3: Capture a photo of the product you received.
Step 4: We confirm the size in advance on the verification call.This size issue will not be returned, exchange shipping charges will be applicable.
Product pickup
The product will be picked up only if it is found to be in original condition with tags and packaging.
Return
Refund will be initiated after the product is received and verified by us. The full amount will be refunded after deducting Rs. 100 for shipping charges,
No refund shall be issued in case the
- product is not found in its original
- condition with tags and packaging
For exchanges, the reverse pick-up will be scheduled within 2-3 days after the request is placed.