Privacy policy

At Waysho, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from [www.waysho.com] (the “Site”), operated by Waysho, a sole proprietorship based in India.

1. Information We Collect

When you use our website or place an order, we may collect the following details:

Personal Identifiers: Name, email address, phone number, billing/shipping address
Payment Information: UPI ID, card details, or other payment information (processed securely via payment gateways – we do not store card/UPI data)
Device Information: IP address, browser type, time zone, cookies, browsing activity on our site
Order Information: Products purchased, payment status, delivery details, returns/exchanges
Marketing Preferences: Email subscriptions, ad interaction, communication preferences

2. How We Use Your Information

Your information is used to:

Process and deliver your orders (including payments, shipping, confirmations)
Communicate regarding orders, returns, or customer support
Improve and personalize your shopping experience
Send marketing emails and promotional offers (only with your consent)
Detect and prevent fraudulent or suspicious activities
Comply with Indian tax and legal obligations

3. Sharing Your Information

We share your data only with trusted partners, including:

Shopify – our e-commerce platform provider
Courier partners – for order delivery (e.g., Bluedart, Delhivery, Ecom Express)
Payment gateways – to securely process payments (e.g., Razorpay, PayU, Cashfree)
Service providers – for analytics, customer support, or email marketing
Legal authorities – when required under Indian laws

➡️ We never sell or rent your personal data to third parties for marketing.

4. Data Storage & Retention

Your data is stored securely on Shopify’s servers (located internationally) and retained only as long as necessary for fulfilling orders, legal recordkeeping, fraud prevention, and customer service.

5. Cookies & Tracking

We use cookies to improve browsing, analyze traffic, and show relevant ads.

Essential cookies: Required for checkout/login
Analytics cookies: Help us improve site performance
Marketing cookies: Personalize ads across platforms

You can disable cookies via your browser settings.

6. Your Rights (India Residents)

You have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete details
Withdraw consent for marketing communications
Request deletion of your personal data (subject to legal requirements)

For any request, contact us at support@waysho.com.

7. Data Security

We use encryption, secure servers, and trusted payment gateways to protect your information. While we take strict measures, no online transmission can be guaranteed 100% secure.

8. Children’s Privacy

We do not knowingly collect information from anyone under 18. If such data is found, we will delete it immediately.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, you can reach us at:

Waysho
Laxmi Nagar, East Delhi, Delhi – 110092, India
📧 Email: support@waysho.com | contact@waysho.com