Shipping policy

At Waysho, we’re committed to delivering your orders quickly, safely, and reliably across India. Please read our shipping policy carefully before placing your order.

1. Shipping Locations

We currently ship pan-India to all serviceable pin codes through trusted courier partners like Bluedart, Delhivery, XpressBees, ShadowFax, and Ecom Express.

2. Order Processing Time

All orders are processed within 1–2 working days after payment confirmation.
Orders placed on Sundays or public holidays are processed on the next working day.
Prepaid orders are given priority for dispatch.
COD orders may require verification via call or SMS before processing.

3. Estimated Delivery Time

Metro Cities: 2–4 working days
Tier 2 & Tier 3 Cities: 3–6 working days
Remote or rural areas: 5–8 working days

Please note: Delivery times are estimates. Delays may occur due to courier issues, weather conditions, strikes, or unforeseen events.

4. Shipping Charges

Free shipping on all orders pan-India
In rare cases, remote location surcharges may apply. Customers will be notified in advance.

5. Order Tracking

Once your order is shipped, you will receive:

A confirmation email or SMS with tracking details
A link to track your order on the courier partner’s website

If you haven’t received tracking details within 48 hours, please contact our support team.

6. Delays & Unavailable Delivery Areas

We are not responsible for delays caused by courier companies, natural disasters, government restrictions, or events beyond our control.
If your pin code is unserviceable, we will cancel your order and issue a full refund.

7. Missed or Undelivered Packages

If delivery fails because the recipient was unavailable, another attempt may be made.
If the courier cannot deliver, the package may be returned to us. In such cases, additional shipping charges may apply for re-dispatch.
Please ensure your address and phone number are correct and reachable.

8. Cash on Delivery (COD) Orders

COD is available for select pin codes.
COD orders require confirmation before dispatch.
Unverified COD orders may be cancelled.