Shipping policy
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At Waysho, we’re committed to delivering your orders quickly, safely, and reliably across India. Please read our shipping policy carefully before placing your order.
1. Shipping Locations
We currently ship pan-India to all serviceable pin codes through trusted courier partners like Bluedart, Delhivery, XpressBees, ShadowFax, and Ecom Express.
2. Order Processing Time
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All orders are processed within 1–2 working days after payment confirmation.
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Orders placed on Sundays or public holidays are processed on the next working day.
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Prepaid orders are given priority for dispatch.
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COD orders may require verification via call or SMS before processing.
3. Estimated Delivery Time
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Metro Cities: 2–3 working days
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Tier 2 & Tier 3 Cities: 3–4 working days
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Remote or rural areas: 4–6 working days
Please note: Delivery times are estimates. Delays may occur due to courier issues, weather conditions, strikes, or unforeseen events.
4. Shipping Charges
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Free shipping on all orders pan-India
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In rare cases, remote location surcharges may apply. Customers will be notified in advance.
5. Order Tracking
Once your order is shipped, you will receive:
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A confirmation email or whatsapp with tracking details
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A link to track your order on the courier partner’s website
If you haven’t received tracking details within 48 hours, please contact our support team.
6. Delays & Unavailable Delivery Areas
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We are not responsible for delays caused by courier companies, natural disasters, government restrictions, or events beyond our control.
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If your pin code is unserviceable, we will cancel your order and issue a full refund.
7. Missed or Undelivered Packages
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If delivery fails because the recipient was unavailable, another attempt may be made.
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If the courier cannot deliver, the package may be returned to us. In such cases, additional shipping charges may apply for re-dispatch.
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Please ensure your address and phone number are correct and reachable.
8. Cash on Delivery (COD) Orders
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COD is available for select pin codes.
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COD orders require confirmation before dispatch.
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Unverified COD orders may be cancelled.
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